3。Reading: changes in career service. Listening: woman thinks it's great. Reasons: 1. One day, she went the office(forget the name...), the adviser was really helpful. Told her what to put in her resume and how to do the cover letter. 2. Changes will benefit the students in the program a lot. Last year, her sister had an internship. Because she was such a good writer (or, something? I forget), she was offered the job position after the graduation.
4. Reading: availability error. People experienced an event which made great impression on them. Although there is evidence that it won't happen, people still believe it'll happen again.
